Easy 3-Day Returns – Request a return within 3 days of delivery. T&C apply.

At ZipBasketing, we want you to have a smooth and satisfactory shopping experience. If you experience an issue with your order, please review our return and refund conditions below:

3-Day Return Policy

We offer a 3-day return policy, which means you must request a return within 3 days from the date your order is delivered.

To be eligible for a return:

• The product must be unused and in the same condition in which you received it.
• The product must be returned with its original packaging, accessories, manuals, tags, and other items included with the order.
• Proof of purchase or order details must be provided.
• The return request must be submitted within 3 days of delivery.

Products that are used, damaged after delivery, altered, or returned without their original packaging or accessories may not be eligible for a return or refund.

Damaged, Defective or Incorrect Products

Please inspect your order immediately after delivery.

If you receive a product that is:

• Damaged
• Defective
• Different from the product ordered
• Missing important parts or accessories

please contact us within 3 days of delivery at zipbasketing@gmail.com.

It is mandatory to provide clear unboxing videos of the product, packaging and shipping label so that we can review your request quickly.

After verification, we may offer a replacement or refund, depending on the circumstances and product availability.

Return Process

To request a return, contact us at zipbasketing@gmail.com with:

• Your name
• Order number
• Reason for the return
• Photos or videos of the product, where applicable

Please do not send a product back without receiving return instructions from us.

Returns sent without prior approval may not be accepted.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, health, safety or other reasons.

This may include:

• Personal care and hygiene products that have been opened or used
• Health-related products that have been opened or used
• Products damaged due to misuse or improper handling
• Products without original packaging or accessories
• Clearance or final-sale products where specifically mentioned on the product page
• Customized or personalized products

If you are unsure whether a particular product can be returned, please contact us before placing your order.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method.

Depending on your bank or payment provider, it may take additional business days for the refunded amount to appear in your account.

Original shipping charges, if any, may not be refundable unless the return is due to a damaged, defective or incorrect product.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at zipbasketing@gmail.com.

Orders can generally be cancelled only before they have been processed or shipped.

Once an order has been shipped, cancellation may not be possible and the applicable return policy will apply after delivery.

Exchanges

Where applicable, exchanges or replacements may be offered for damaged, defective or incorrect products, subject to product availability.

If the replacement product is unavailable, we may provide a refund after verification.

Contact Us

For return, replacement or refund-related questions, please contact:

ZipBasketing
Email: zipbasketing@gmail.com

By placing an order with ZipBasketing, you acknowledge that you have read and understood this Return & Refund Policy.