Shipping policy
Shipping Policy
At ZipBasketing, we aim to process and deliver your orders safely and as quickly as possible.
Order Processing
Orders are processed after successful order confirmation and payment verification.
Processing times may vary depending on product availability, weekends, public holidays, or other operational factors.
Once your order has been shipped, you will receive shipping or tracking information through the contact details provided while placing your order.
Delivery
Estimated delivery timelines may vary depending on:
- Delivery location
- Product availability
- Courier or logistics partner
- Public holidays
- Weather conditions
- Operational or transportation delays
Any estimated delivery date shown on our website, checkout page, or tracking information is an estimate and may be subject to change.
Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Where free shipping is offered, this will be indicated on the product page or during checkout.
Tracking Your Order
Where tracking is available, customers will receive tracking information after the order has been dispatched.
Please allow some time for tracking information to become active after shipment.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate:
- Name
- Delivery address
- PIN code
- Mobile number
- Other information required for delivery
ZipBasketing cannot be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If you notice an error in your delivery details, please contact us as soon as possible at zipbasketing@gmail.com.
Once an order has been shipped, we may not be able to modify the delivery address.
Failed Delivery Attempts
If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or cannot be contacted, the courier partner may make another delivery attempt or return the package.
Customers are encouraged to monitor tracking information and remain available at the delivery address.
Delayed Orders
Occasionally, orders may be delayed due to circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, transportation disruptions, or other operational issues.
If your order is significantly delayed, please contact us and we will assist you in checking the status.
Damaged or Incorrect Delivery
Please inspect your order after delivery.
If you receive a damaged, defective, incomplete, or incorrect product, contact us within 3 days from the date of delivery in accordance with our Return & Refund Policy.
Please provide your order number and, where applicable, clear photographs or videos of the product and packaging.
Order Cancellation
Orders may generally be cancelled only before they have been processed or shipped.
Once an order has been dispatched, cancellation may no longer be possible.
Please refer to our Return & Refund Policy for further information.
Contact Us
For shipping, tracking, or delivery-related questions, contact:
ZipBasketing
Email: zipbasketing@gmail.com
Please include your order number when contacting us so that we can assist you faster.