Terms & Conditions

Welcome to ZipBasketing. These Terms & Conditions govern your use of our website and the purchase of products from our store.

By accessing our website, browsing our products, placing an order, or completing a purchase, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. General

Throughout these Terms & Conditions, the terms “we”, “us”, and “our” refer to ZipBasketing.

The terms “you”, “your”, and “customer” refer to any person who visits our website, creates an account, places an order, or purchases a product from us.

By using our website or purchasing from us, you confirm that you have read, understood and agreed to these Terms & Conditions.

2. Eligibility to Purchase

You must be legally capable of entering into a binding agreement to make a purchase from our store.

If a product is purchased for or used by a child, the purchase and use of that product must be supervised by a responsible adult where appropriate.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, dimensions and other information displayed on our website are accurate.

However, minor variations may occur due to:

• Manufacturing differences

• Device or screen settings

• Product upgrades or packaging changes

• Supplier updates

• Photography and lighting conditions

Product images are provided for illustration purposes. Actual product appearance may vary slightly.

Customers are responsible for reviewing the product description, specifications, dimensions and usage instructions before completing a purchase.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Discontinue a product

• Change product specifications

• Limit quantities

• Correct product information

• Cancel an order where a product becomes unavailable

If an ordered product becomes unavailable after payment has been made, we will contact you and arrange an appropriate refund or alternative solution.

5. Pricing

All prices displayed on our website are shown in the applicable currency displayed at checkout.

Prices may change without prior notice.

The price applicable to your order will generally be the price displayed when your order is placed, subject to correction of obvious pricing or technical errors.

Discounts, promotional offers and coupon codes may be subject to separate conditions and validity periods.

6. Orders

Placing an order does not automatically guarantee acceptance of the order.

We reserve the right to refuse or cancel an order in circumstances including:

• Product unavailability

• Incorrect pricing or product information

• Payment verification issues

• Suspected fraudulent activity

• Incorrect or incomplete delivery information

• Technical errors

• Orders that cannot reasonably be fulfilled

If we cancel an order after receiving payment, an eligible refund will be processed to the original payment method.

7. Payment

Customers must provide accurate billing and payment information when placing an order.

Available payment methods will be displayed during checkout.

Your order may not be processed until payment has been successfully authorized or completed.

We do not accept responsibility for delays caused by banks, payment gateways, UPI providers, card issuers or other third-party payment service providers.

8. Shipping and Delivery

Estimated shipping and delivery timelines may be displayed on the product page, checkout page or our Shipping Policy.

Delivery times are estimates and may vary because of factors including:

• Customer location

• Courier availability

• Public holidays

• Weather conditions

• Operational delays

• Incorrect delivery details

• Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address, contact number and other required information.

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

9. 3-Day Return Policy

We offer a 3-day return policy from the date of delivery, subject to our Return & Refund Policy.

To qualify for an eligible return, the customer must generally contact us within 3 days of receiving the order.

Returned products must meet the eligibility requirements stated in our Return & Refund Policy.

Products that have been used, damaged after delivery, altered, or returned without required packaging or accessories may not qualify for a return.

For complete details, please review our Return & Refund Policy.

10. Damaged, Defective or Incorrect Products

Customers should inspect products promptly after delivery.

If you receive a product that is damaged, defective, incomplete or different from what you ordered, please contact us within 3 days of delivery.

We may request:

• Order details

• Photographs

• Video evidence

• Images of the packaging

• Images of the shipping label

After verification, we may provide a replacement, refund or other appropriate resolution depending on the circumstances.

11. Non-Returnable Products

Certain products may not qualify for return due to hygiene, health, safety or other considerations.

This may include:

• Opened or used personal care products

• Opened or used hygiene products

• Certain health-related products

• Products damaged due to misuse

• Products returned without original packaging or accessories

• Customized or personalized products

• Clearance or final-sale products where clearly identified

Any applicable statutory consumer rights remain unaffected.

12. Order Cancellation

If you want to cancel an order, please contact us as soon as possible.

Cancellation is generally possible only before the order has been processed or shipped.

Once an order has been dispatched, cancellation may no longer be possible. The applicable Return & Refund Policy will then apply after delivery.

13. Product Usage and Safety

Customers must use products only for their intended purpose and follow any instructions, warnings or safety information provided with the product.

Products intended for babies or children should be used under appropriate adult supervision.

Customers should stop using a product if it appears damaged, unsafe or unsuitable for continued use.

Products sold through our store should not be considered a substitute for professional medical advice unless explicitly stated otherwise.

14. Accuracy of Information

We aim to keep the information on our website accurate and up to date.

However, our website may occasionally contain:

• Typographical errors

• Pricing errors

• Incorrect descriptions

• Availability errors

• Technical inaccuracies

We reserve the right to correct such errors and update information when identified.

15. Website Use

You agree not to use our website:

• For unlawful purposes

• To attempt fraud

• To transmit harmful software or malicious code

• To interfere with website security

• To misuse customer or business information

• To impersonate another individual

• To attempt unauthorized access to systems or accounts

We may restrict access where misuse, fraud or unlawful activity is suspected.

16. Intellectual Property

Unless otherwise stated, the content available on our website, including text, branding, graphics, layout and original materials, is owned by or licensed to ZipBasketing.

You may not reproduce, distribute, modify or commercially exploit our website content without appropriate authorization.

17. Third-Party Services

Our store may use third-party service providers, including:

• Shopify

• Payment gateways

• Shipping and courier companies

• Analytics providers

• Marketing platforms

• Product fulfilment partners

These providers may operate under their own terms, privacy policies and service conditions.

We are not responsible for independent services provided directly by third parties beyond our reasonable control.

18. External Links

Our website may contain links to third-party websites.

These links may be provided for convenience. We do not control and are not responsible for the content, security, privacy practices or availability of third-party websites.

19. Limitation of Liability

To the maximum extent permitted by applicable law, ZipBasketing will not be responsible for indirect, incidental or consequential losses resulting from misuse of products, unauthorized use of the website, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

20. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that certain information may be processed as necessary to fulfil orders, process payments, provide customer support and operate our store.

21. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business practices, products, services or legal requirements.

The latest version published on our website will apply from the date it becomes effective.

22. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any rights available to customers under applicable consumer protection laws will continue to apply.

23. Contact Us

For questions regarding these Terms & Conditions, orders, returns or other customer service matters, please contact:

ZipBasketing
Email: zipbasketing@gmail.com

By completing a purchase through ZipBasketing, you acknowledge that you have read, understood and agreed to these Terms & Conditions.